Hotels and Resorts

Operational excellence meets guest assurance

For over two decades, Emcorp has partnered with the world’s leading hotel and resort brands to deliver end-to-end risk and audit support across the globe. From emergency readiness and liability exposure to food safety and brand compliance, we help hotels manage risk, protect reputation and operate with confidence – even in the face of crisis or business disruption.

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Emcorp supports more than 350 locations across 48 countries through tailored audits, training programs and technology-enabled services. Our work spans fire, safety, security, hygiene, crisis response and risk governance – all aligned with brand-standard and site specific requirements and delivered through flexible formats.

Who we help

Emcorp supports international hotel chains, resorts, serviced apartments and hospitality groups across Australia, the Asia-Pacific, Middle East, UK and the Americas. We partner with:

Global hotel groups and management companies

Luxury and boutique resorts

Serviced apartments and long-stay properties

Brand-aligned properties seeking certification and audit support

How we help

Risk Management (RA3)

Our structured, multi-level RA3 assessments identify property-specific risks across fire, security, hygiene and infrastructure – linking risk exposure to operational and brand impact.

Emergency Response Training

Property-specific ERT-emergency Response Team, warden training, evacuation procedures and drills delivered to align with local regulations and guest environments.

First Aid Training

Accredited CPR and first aid training tailored for hospitality teams and duty of care requirements. Equipped and designed for facility needs.

Safety and Security Risk Management

Security audits, vulnerability assessments and guest-focused policy support that maintain both compliance and brand integrity.

Food Safety and Hygiene

HACCP-certified training and kitchen audit programs for food service and housekeeping operations.

Crisis Management and Response

Support for incidents such as pandemics, security threats or natural disasters – including planning, on-call support and recovery.

Business Continuity and Recovery

Strategies and tools to help maintain guest service during disruption and ensure recovery with minimal downtime.

Workplace Safety (WHS)

Systematic safety consulting, training and documentation for teams operating in high-volume hospitality environments.

Technology Support

Remote and hybrid audit tools, dashboard-based reporting and remote validation via our REMSAT (Remote Site Assessment Team) service.

Secure–Safe Certification

Globally recognised certification aligned to the International Secure–Safe Standard©, supporting risk avoidance, safety, guest satisfaction and brand protection.

Our digital platforms

Emcorp’s digital platforms support hotel and resort operators in managing training, audits and compliance across locations and departments. Whether centralising documentation or delivering staff education, our tools help maintain consistency, accountability and brand standards worldwide.

EMLearn delivers flexible, self-paced training across safety, compliance and emergency response. With numerous sector based modules, it supports staff onboarding, upskilling and compliance across departments – helping hotels maintain consistent training standards, no matter the size or location.

RMI is Emcorp’s secure online platform for storing and accessing compliance records. Each site has its own secure portal and document library, including training logs, warden registers and compliance certificates – all maintained by Emcorp and accessible anytime, anywhere.

EMCORP in action

August 14, 2025

Westfields Major Retail

Emcorp leads counter-terrorism exercises in major NSW retail centre

August 12, 2025

Westfields Major Retail

The company was engaged to integrate with the NSW Counter Terrorism Planning Committee to develop and deliver a range of major multi agency exercises, to be carried out in major retail (shopping centre) complexes. This included ‘active threat’ scenarios (knife and firearm event) and also ‘gas release’ events. This included government scenario’s in the Westfield Bondi centre and other major retail sites.

August 12, 2025

Prince Hotels

Trusted by leading hotels and resorts worldwide

Join the brands that partner with Emcorp to strengthen risk frameworks, elevate guest confidence and uphold global operational standards.