Hospitality and Clubs

Securing spaces. Enhancing experiences.

Hospitality venues and clubs operate in dynamic, public-facing environments, where guest experience, staff wellbeing and operational compliance must coexist seamlessly. Emcorp works with venues ranging from licensed clubs and casinos, to entertainment precincts and private members’ spaces, to assess liability exposure, strengthen safety, increase resilience and optimise service delivery.

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Since 2003, we’ve partnered with hospitality leaders worldwide, delivering tailored risk and audit programs, immersive training and integrated technology support. Our approach keeps venues compliant, prepared and focused on delivering outstanding experiences with confidence.

Hospitality and Clubs

Who we help

Emcorp delivers support that is flexible and scalable to match your venue type and operational footprint. We partner with:

Licensed clubs, pubs and entertainment venues

Licensed clubs, pubs and entertainment venues
Casinos, gaming and multi-function hospitality spaces
Casinos, gaming and multi-function hospitality spaces
Event, conference and function centres
Event, conference and function centres
Private member clubs and community venues
Private member clubs and community venues

How we help

01

Emergency Response Training

Emergency management programs, evacuation drills, warden preparation and response training tailored to venue layouts and crowd dynamics.
02
First Aid Training
Accredited training in first response – including CPR and on-site incident procedures – for staff working in high-traffic environments.
03
Safety and Security Risk Management
Security audits, observation-based assessments and policy consultation designed to protect patrons and comply with licence requirements.
04
Crisis Management and Response
Scenario planning, leadership exercises and response frameworks for major incidents including crowd disturbances or public emergencies.
05
Business Continuity and Recovery
Help venues maintain operations, recover rapidly from disruption and adapt to changing demand or regulation.
06
Workplace Safety (WHS)
Proactive safety systems, inspections and team training to meet WHS obligations and promote staff wellbeing.
07
Food Safety and Hygiene
HACCP-aligned consulting, kitchen audits and food safety training for in-house venues, bars and back-of-house operations.
08
Secure–Safe Certification
Independent International Secure–Safe Standard© accreditation that demonstrates risk management and service integrity to guests and partners.
09
Risk Management (RA3)
Comprehensive, venue-specific risk assessments that identify hazards, analyse likelihood and help prioritise practical mitigation, includes public liability exposure assessment.
10
Technology Support
Digital tools for document compliance and records reporting across multi-site operations.

Our digital platforms

Emcorp’s digital tools support venues in managing compliance, training and emergency readiness across multiple teams and sites. Whether you're rolling out education or centralising risk data, our platforms keep your operations responsive, accountable and informed.
EMLearn offers interactive training modules in fire, safety, security, risk and compliance, ideal for venues managing high guest turnover and large teams. Flexible and self-paced, it supports onboarding, refresher learning and risk-aligned professional development.
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RMI is Emcorp’s secure online records management platform for storing and accessing emergency and compliance records. Each portal has its own document library, including training logs, warden registers and compliance certificates – all maintained by Emcorp and accessible anytime, anywhere.
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EMCORP in action

August 14, 2025

Westfields Major Retail

Emcorp leads counter-terrorism exercises in major NSW retail centre

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August 12, 2025

Westfields Major Retail

The company was engaged to integrate with the NSW Counter Terrorism Planning Committee to develop and deliver a range of major multi agency exercises, to be carried out in major retail (shopping centre) complexes. This included ‘active threat’ scenarios (knife and firearm event) and also ‘gas release’ events. This included government scenario’s in the Westfield Bondi centre and other major retail sites.

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August 12, 2025

Prince Hotels

The company was engaged to integrate with the NSW Counter Terrorism Planning Committee to develop and deliver a range of major multi agency exercises, to be carried out in major retail (shopping centre) complexes. This included ‘active threat’ scenarios (knife and firearm event) and also ‘gas release’ events. This included government scenario’s in the Westfield Bondi centre and other major retail sites.

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Safeguard your venue
Let’s build a program that aligns with your duty of care, workforce needs and operational realities.
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